Updated March 23, 2024
Pursuant to our Terms of Use, this document describes how we treat personal information related to your use of FacilityGrid.net (the "Website"), including information you provide when using it.
We only collect and use your data when: (1) You consent to our doing so; (2) We need to fulfill an obligation We have to you; (3) it is necessary for Our legitimate interests in providing and offering any services and/or content available on our Website; or (4) in limited situations where We are required to do so by law.
We collect or use Your personal data because of legitimate interests in doing so for several reasons, including:
Browsing the Website. You can access the Website without having an account, in which case only your IP address, country of origin and other non-personal information about your computer or device (such as web requests, browser type, browser language, referring URL, operating system and date and time of requests) will be recorded for log file information, aggregated traffic information and in the event that there is any misappropriation of information and/or content.
Registering on the Website. Registration of an account is required for uploading data and documents and accessing other features on the Website. We require at least the following personal information at the time of registration: your username and password (which you generate), e-mail address and name. Your IP address is recorded automatically.
Usage Information. We may record information about your usage of the Website such as the documents and data you access, which users you communicate with, the frequency and size of data transfers and other statistics. If you have registered and are logged in, we may associate that information with your account.
Uploaded Content. Any personal information or content you voluntarily disclose online and explicitly specify as publicly accessible becomes publicly available and may be collected and used by others. All other information, including building-related information will only be shared with those to whom you or your account manager granted access.
Correspondences. We may keep a record of any correspondence between you and us.
Cookies. When you use the Website, we may send cookies to your computer to uniquely identify your browser session. We may use both session cookies and persistent cookies. By using the Website, you are consenting to such use of cookies. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie.
Automated Information. When you access our Website, we automatically receive and record information from Your browser. The information can include Your IP address or unique device identifier, and data about which pages You visit. This information helps Us operate and provide the services available on our Website. It is collected automatically and stored in log files. We may combine this information from Your browser or Your mobile device with other information that We or our partners collect about You, including across devices. This information is used to prevent fraud, to keep our website and the services secure, and to analyze and understand how You and other visitors use our website. We may also automatically collect device-specific information when You access our website. This information may include information such as the hardware model, operating system information and debugging information, browser information, IP address, and device identifiers.
We will respect your choices relating to on-line tracking, whether you choose to reject individual cookies or set your web browser to reject cookies and other tracking technology. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Website or certain areas or features of the Website.
When we collect and use your personal data, we do so based on a number of legal bases, including the following:
When We collect or use Your personal data out of a contractual obligation to you, it means that we need such Personal Information to fulfill an order you have placed or to provide services you have purchased or access to the Website.
You consent for Us to collect and use Your personal data after you request to be contacted by us, sign up for the Website, or when You consent to our collection of Your analytics and automated data collection.
When We collect or use Your personal data for legitimate interests, We do it for several reasons, including:
Providing and Improving Our Website and Services. We may collect and use your personal data to improve our Website and services. Such use is necessary for our legitimate interest in improving our Website and services and in understanding how they are used by our customers.
Keeping Our Website and Services Safe and Secure. We may also collect and use Your personal data for safety and security purposes, including sharing your information for such purposes. We do so because it is necessary to pursue our legitimate interests in ensuring the security of our Website and users, including You.
Legal and Safety. We may also retain, preserve, or release Your personal data to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt; to comply with a subpoena, court order, legal process, or other legal requirement; or when We believe in good faith that such disclosure is reasonably necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of our Terms and Conditions. In these cases, our use of Your data may be necessary for our legitimate interests in keeping our Website secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage, and complying with a legal obligation, a court order, or exercising or defending legal claims. It could also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where We may need to share data to prevent loss of life or personal injury). In case We are asked to disclose any of Your personal data out of public interest, vital interest, or because of a legal action, We will disclose no more than necessary to achieve the applicable interest.
Service Providers. We may also engage certain third-party companies and individuals (including payment processors and marketing partners) as necessary to operate our Website and to provide the products and services available on it. These third parties have only limited access to Your data, and they may not use Your data except to perform these tasks on our behalf. They are obligated to us not to disclose or use Your data in any other way. Our engagement of service providers is often necessary for us to provide the products and services available on our Website. We only engage third parties out of our legitimate interest in working with service providers to make our Website and services better.
Notwithstanding anything to the contrary in this Privacy Policy or in the Terms of Use, We may freely use any information collected from You, including personal data, provided that information is anonymized and aggregated. We will do any such anonymization and aggregation in compliance with the law.
We do not sell, trade, or otherwise transfer your personal data to third parties except as disclosed in this policy. We will only transfer Your personal data where such transfer is permitted by law. This includes that, where applicable, We will only transfer Your data when such transfer is in accordance with our legal basis for collecting your data.
We will transfer Your personal data to other countries only if and when permitted by our legal bases for collecting and using Your personal data to begin with, and only to the countries we are permitted to do so by law. Please be aware that the privacy laws and standards in certain countries may differ from those in Your country of residence.
The hosting facilities, servers and central database for the service and Website are located in the United States. If you are accessing the services or Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States by us as data controller and as data processor. By signing up for and using the Website you agree to this transfer.
Please be assured that we take commercially reasonable steps to ensure that your privacy is protected and that we take commercially reasonable steps to ensure that any personal data We transfer remains subject to appropriate security measures.
We will retain Your profile information and content for as long as Your account is active or as needed to provide you services or access to the Website, comply with our legal obligations, resolve disputes, enforce our agreements, and to comply with any data retention laws. If You close your account, We may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Website or our users, or take other actions otherwise permitted by law. Deactivating your account does not automatically delete Your account or content from our database, but regardless of any retention policy we will take commercially reasonable efforts to enable you to delete Your profile information from our database upon request. However, if certain information has already been provided to third parties, retention of that information will be subject to those third parties' policies. Additionally, if You have provided Your information to third party services or otherwise made it available to the public, You may not be able to remove or edit your information from some internet databases.
If you have an account on the Website and have a password giving you access to certain parts of the Website, you are responsible for keeping the password confidential. Anyone else with Your password may access your account and other personal information of Yours. You are solely responsible and solely liable for (and will hold Us harmless from) any action or inaction taken from your account. Any information or content transmitted to Us by You is at Your own risk and You are solely responsible for the content of any such information or content.
We scan our Website on a regular basis for security holes and known vulnerabilities to make Your use of the Website as safe as possible. Our security measures include:
We do not knowingly seek or collect personal information from anyone under the age of 18. You may not use our Website or the services available through them if you are under the age of 13. If you are the supervisor of a user who is between the ages of 13 and 18, you are responsible for their actions while using our Website or the services provided through them.
If you are a California resident, the California Consumer Privacy Act ("CCPA") requires us to provide you with the following additional information about: (1) the purpose for which we use each category of "personal information" (as defined in the CCPA) we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) "share" personal information for "cross-context behavioral advertising," and/or (c) "sell" such personal information. Under the CCPA, "sharing" is defined as the targeting of advertising to a consumer based on that consumer's personal information obtained from the consumer's activity across websites, and "selling" is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We do not sell or share personal information with third parties.
The California "Shine the Light" law gives residents of California the right under certain circumstances to opt out of the disclosure of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes, or in the alternative, that we provide a cost-free means for consumers to opt out of any such disclosure. For more information about our compliance under the Shine the Light law please contact us at copyright@facilitygrid.com.
In accordance with the CAN-SPAM Act, we agree to:
Occasionally, at our discretion, We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant or involve changes to the way we use personal information, we will notify you by delivering an announcement via our Website or your account email. If you opt out of communications from us, you may not receive these notifications, however they will still govern your use of the Website, and you are responsible for proactively checking for any changes. If you continue to use the Website after changes have been posted, you agree to abide by and be bound by the modified privacy policy. Each version of this Privacy Policy will be identified by its effective date found at the top of this page.
You are entitled to access, correct or delete your information on the Website and may request us to do so by contacting us at copyright@facilitygrid.com